write a letter of thanks to Ms. Mactiere, expressing your and the ISEA chapter’s appreciation.

Last night you attended a talk delivered by Ms. Tina Mactiere to the local chapter of the Inter-State Engineering Association (ISEA). Today you have to write a letter of thanks to Ms. Mactiere, expressing your and the ISEA chapter’s appreciation. (You are the chapter’s technical program coordinator, and you arranged for Ms. Mactiere to give the talk.) Some details you may need are:

Her talk was given in the Prairie Room of the Chelmsford Hotel. The event was the Annual General Meeting (AGM) of the local ISEA Chapter. The program included a formal dinner at 6:30 p.m., Tina Mactiere’s address at 8:15 p.m., and the AGM at 9:15 p.m. The affair concluded at 10:15 p.m.

Tina’s talk was titled “Look After the P’s and Q’s.” Her main thrust was that technical people are so concerned with keeping abreast of new technology that they omit other essential aspects of their profes- sional development. She cited, for example, the need for scientists, engineers, and technicians to attend courses or seminars in super- visory management, interpersonal relations, and oral and written communication—topics she referred to as “people skills.”

Tina proved to be a dynamic speaker. She used slides and a humor- ous three-minute videotape that neatly underscored the points she was making.

There were numerous questions from the audience after her talk, and a strong round of applause.

Many people came up to you after the AGM and congratulated you on your choice of speaker and the appropriateness of her topic.

Seventy-six ISEA members attended the dinner and meeting.

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