Discussion Question: Topic 10: System Communication

1. “Workflow” is the progression of steps to complete a task. What are some examples of how a health information workflow may be implemented by the integration of new technology?

2. A group of physician offices is in the process of implementing a new clinical documentation system to replace a paper-based process. The group already uses an electronic patient registration system. You have been asked to create a multidisciplinary workflow design team to address concerns with system communication. What are some work processes that may be redesigned as a result of the implementation? How could the system improve the workflow? What team members would you assign? Explain your reasoning.