HCS 325 Discussion Describe an incident from a past job or school where the perception of the circumstances differed greatly from the reality

#1 Describe an incident from a past job or school where the perception of the circumstances differed greatly from the reality and influenced the behavior of those involved. What was the situation, and what happened? If you had been the manager, what would you have done to improve understanding of the true situation? 100-150 words

#2 Characterize organizational behavior and explain how thinking and soft skills relate to organizational behavior. 100-150 words

#3 Distinguish between three types of mental structures and how they affect thinking. 100-150 words

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#4 What environmental influences related to health care may affect outcomes and quality within the organization? 75-100 words

# 5 What steps will be taken to evaluate quality and safety? 75-100 words