short answer
One of the primary arguments for a QA Program is that there is a concern for ensuring that health services are both cost-effective and responsive to public needs. However, other health care professionals believe that QA Programs are necessary to protect patients while under care in a health facility.
- Which of the two statements above do you believe is the most important for patients?
- What can we do to assure that both quality care and cost-effective programs are in place?